Blog
New Features for Google Meet Mobile Calls
It may be hard to imagine now, but it wasn’t long ago that video calling was something we only saw in futuristic science fiction movies. Today, seeing someone on the phone or ...
Voice Technology: Transforming the Customer Service Landscape
The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned often find ...
Introducing Proton AI Writing Tool — A Fast and Efficient Way To Write Emails Better
For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use it for collaboration efforts. However, emails are the modern-day version ...
New Malware Capable of Completely Disabling Your Antivirus
One of the most common cybersecurity tips for any business is to keep your antivirus protection updated. However, if you are the target of a new and dangerous form of malware, that ...
Cybersecurity in Business: Safeguarding Data in the Digital Frontier
With the ever-rising digital age comes artificial intelligence, machine learning, and other technological advancements that enhance how companies perform processes and communicate with consumers. Unfortunately, as tech tools make things easier for ...
Digital Transformation: How Traditional Businesses are Thriving in the Digital Age
At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring in customers. Now, especially in the recent decade, technological advancements ...
The Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams
Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote workers tune ...
AI-Powered Customer Service: Elevating the Customer Experience
In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they want as ...
Decoding the Influence of Technology on Customer Behavior
With remote marketing and purchasing platforms becoming more popular, consumers have been drastically switching to online shopping in recent years, many preferring it over going to stores. One of the main reasons ...
Save Time and Increase Efficiency with Business Automation Software
Good time management is essential for businesses. It enables them to deliver their products and services on time and solve problems without affecting daily operations. Business automation software can contribute to effective ...
Elevate Customer Feedback with Cutting-Edge Technology Tools
Instead of simply gathering customer stats, why not uncover their needs and wants, anticipate their challenges, and personalize their experience? What they think, feel, and experience affects how they interact with your ...
Hackers Are Using Clever Techniques To Trick Windows Users Into Opening Malicious Websites
As a savvy business owner and Microsoft Windows user, you always update your browser and only visit secure websites. But do your employees exercise the same level of caution? If not, your ...